Frequently asked questions
What are MasqCraft masks made of?
Each mask is crafted from premium quality materials; a blend of lightweight resin and reinforced polymer for comfort and durability. Every piece is hand finished, painted, and detailed to achieve a collector grade look and feel.
How long will it take to receive my order?
Orders are processed within 2 to 3 business days; delivery usually takes 1 to 2 weeks depending on your location. You will receive a tracking number by email once your order ships.
What is your return policy?
We offer a 14 day return policy from the day your order arrives; items must be unused, in original condition, and returned with all packaging. Custom or personalized orders are not eligible for return.
Do you offer custom mask designs?
Yes; custom mask requests are available for special projects, cosplay, performances, or collectors. Submit your concept through our contact page and our design team will reach out to bring it to life.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Customer Reviews
See what our customers are saying
"The Ghost of Yotei mask is wild. The detailing looks even sharper in person and the comfort surprised me. Wore it to a themed event and people kept asking where I got it. Worth every dollar."
"Super premium craftsmanship. The finish looks professional, not cheap at all. Shipping was faster than expected and the mask came safely packaged. Definitely coming back for more designs."
"This mask made my entire cosplay. Breathable, easy to adjust, and the aesthetic is just insane. Masqcraft really nailed the spooky-mystical vibe. 100 percent recommend."
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